Refund Policy
At Omyra Skin, your satisfaction is important to us. Due to the nature of skincare products, we have specific guidelines in place to ensure hygiene, safety, and fairness.
Returns & Refunds
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All sales are final.
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We do not accept returns or offer refunds on opened, used, or tampered products due to health and hygiene reasons.
Damaged or Incorrect Items
If you receive a product that is:
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Damaged during shipping
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Defective
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Incorrect (wrong item sent)
Please contact us within 48 hours of delivery with:
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Your order number
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Clear photos/videos of the product and packaging
Once reviewed and approved, we will offer:
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A replacement, or
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A store credit, at our discretion
Allergic Reactions & Sensitivity
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Individual skin reactions can vary.
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We strongly recommend reviewing ingredient lists and conducting a patch test before full use.
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Omyra Skin is not responsible for allergic reactions or sensitivities, and such cases do not qualify for refunds.
Order Cancellations
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Orders cannot be cancelled once they have been processed or shipped.
Shipping Fees
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Shipping costs are non-refundable.
Contact Us
For any refund-related concerns, please contact us at:
support@omyraskin.com