Shipping Policy
1. Order Processing
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Orders are processed within 1–3 business days (excluding weekends and public holidays).
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Orders placed after business hours will be processed on the next business day.
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During promotions or high-volume periods, processing times may be slightly extended.
2. Shipping Rates
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Shipping fees are calculated at checkout based on your location and order size.
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Any applicable shipping fees are non-refundable.
3. Delivery Timeframes
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Standard Delivery: 2–5 business days (major cities)
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Outlying Areas: 3–7 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
4. Courier Services
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Omyra Skin uses trusted third-party courier services.
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Once your order has been dispatched, you will receive a tracking number via email or SMS.
5. Address Accuracy
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Customers are responsible for providing accurate and complete delivery details at checkout.
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Omyra Skin is not liable for delayed or lost parcels due to incorrect address information.
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Additional delivery fees may apply for re-delivery.
6. Delivery Issues
If your order:
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Arrives damaged
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Is missing items
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Has not arrived within the estimated timeframe
Please contact us within 48 hours of delivery with your order number and supporting photos (if applicable).
7. Failed Deliveries
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If delivery is unsuccessful due to customer unavailability or incorrect details, the parcel may be returned to us.
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Re-delivery fees will be charged to the customer.
8. International Shipping
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Currently, Omyra Skin does not offer international shipping.
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9. Ownership & Risk
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Risk of loss or damage transfers to the customer upon successful delivery.
10. Contact Us
For shipping-related questions, please contact us at:
support@omyraskin.com